Buy It Better
Buy It Better

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Terms and Conditions

1. Terms and Conditions
2. Price, Payment and Availability
3. Delivery & Title
4. Cancellation & Returns
5. Liability
6. Termination & Force Majeure
7. Age Requirements
8. Copyright
9. General
10. VAT Registration


1. Terms and Conditions

This website is operated by Buy It Better Ltd. These Terms and Conditions govern the supply of goods sold by Buy It Better Ltd (Registered in England 05962745) of Broad House, The Broadway, Old Hatfield, Herts, AL9 5BG (‘we’, ‘us’, ‘our’) to the customer (‘you’) named on the order form provided on the Buyitbetter.co.uk website. In conjunction with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. A contract between us on these terms and conditions commences automatically on receipt of your order and our sending an email to you confirming acceptance and receipt of payment. We reserve the right to change these terms and conditions at any time. Any such changes will take effect when displayed on the website and it is for you to understand these terms and your acceptance of these terms will be signified by your use of this website.

2. Price, Payment and Availability

2.1 The price you pay for the goods you order is as set out on our website at the time you place your order, plus any charges for carriage and insurance as set out in the order form.

2.2 We take payment from your card at the time you order from us. Goods are subject to availability. In the event of our inability to supply, we will inform you as soon as possible and provide a full refund where goods have been paid for.

3. Delivery & Title

3.1 We will deliver goods in accordance with your order. Deliveries of orders via this website are limited to mainland U.K. and Northern Ireland addresses. A valid signature will be required on collection or delivery. Title in the goods will pass to you upon delivery.

3.2 Under normal circumstances your goods will be delivered to you within 7 days of your order, in the unlikely event that you have not received all your goods within 14 days of the date of order, you must notify us immediately.

3.3 Every effort will be made to deliver goods within this timescale, however, delays are occasionally unavoidable due to unforeseen circumstances. Buy It Better Ltd shall be under no liability for any delay or failure to deliver the goods.

4. Cancellation & Returns

4.1 You may cancel your order by giving us notice of cancellation within 30 days of the date of delivery. Notice may be given by email, mailing or faxing to the number or address set out on the order form. A phone call is not an acceptable method of cancellation. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

4.2 On cancellation, goods must be returned to us at your cost unless the goods are being returned because they are incorrect, faulty, or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow us to nominate the carrier.

5. Liability

5.1 In the event of you notifying us of a problem with the goods, we will (subject to clause 2) either make good any non delivery or shortage; repair or replace any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.

5.2 In the event that we have agreed to replace the goods, you confirm that you will keep the original goods safe and without undue delay, allow our nominated carrier to collect the goods from you. Continual failure to allow the original goods to be collected may result in you incurring an additional charge up to the original cost to you.

5.3 The goods are intended for use in the United Kingdom and we make no express or implied warranty that the goods are suitable for use elsewhere, or comply with any standards, regulations or laws, of any jurisdiction outside the United Kingdom. Other than expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedy set out in section 4 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted by law.

5.4 We will not be liable to you for any indirect or consequential loss or damage arising out of any problem in relation to the goods or any disappointment, administrative inconvenience or loss of profits. Our financial liability to you will be limited to any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor does it exclude our liability to you for death or personal injury resulting from our negligence or fraudulent misrepresentation.

6. Termination & Force Majeure

6.1 We may suspend further delivery or supply, if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due. Upon termination, should you be indebted to us, any debt becomes immediately due and payable and we shall be under no further obligation to supply goods to you.

6.2 We shall have no liability to you for any delay or failure in delivery or supply or for any defect or damage to goods delivered or supplied hereunder that is caused by any circumstance or event beyond our reasonable control (including, without limitation, industrial disputes, lockouts or strikes).

7. Age Requirements

Should the law require a minimum age limit for the purchase of specific goods, you confirm that you conform to those requirements and will ensure that delivery is accepted by a person conforming to such requirements.

8. Copyright

Unless indicated to the contrary, all materials on this site including design, text, graphics and photographs are the copyright of Buy It Better Ltd. Product images are for illustration only.

Buy It Better Ltd is the owner of the trade marks appearing on this website and all associated trade names, logos and devices unless indicated to the contrary. All other trade marks, logos and names appearing on this site are the property of their respective owners, as indicated.

Buy It Better Ltd reserves to itself any and all intellectual property rights and materials on this site and no licence or right shall vest in you by use of this website or purchase of goods by you other than such licence as expressly defined in these Terms and Conditions.

9. General

Should any part of these conditions prove to be unenforceable, illegal or invalid (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be interpreted and governed in accordance with English law. Quantities and measurements are approximate. Exact products may vary from that shown. All products are subject to availability.

10. VAT

All prices include VAT at 20% subject to changes in taxation. Vat No. 895 7518 60